Counsellor (Student Affairs)

About you

We are seeking a dynamic, dedicated, and highly organised individual to join our team as a Learner Services Coordinator. This pivotal role is responsible for managing the comprehensive affairs of our learners, ensuring a positive, supportive, and enriching experience throughout their training journey, and actively supporting their successful transition into the workforce. The successful candidate will coordinate administrative processes, support services, engagement activities, graduate job placement, tracer studies, and communication between learners, parents, staff, and external partners, playing a key role in enhancing graduate employability and institutional effectiveness.

Your Day-to-Day

Learner Administration & Monitoring :

• Manage and track learner attendance records accurately, implementing follow-up procedures for absenteeism.
• Oversee the processing and issuance of learner certifications upon completion of programs.
• Implement and manage systems for tracking learner logbooks and practical training progress.
• Maintain comprehensive and confidential learner records.
• Prepare regular and ad-hoc reports on learner statistics, progress, issues, and activities for management.

Learner Support & Well-being :

Learner Engagement & Development :

Graduate Services, Placement & Industry Liaison :

Develop and execute strategies to actively facilitate job placement for graduating learners.

Design, implement, and manage systematic graduate tracer studies to track employment status, job relevance, salary levels, further education, and overall satisfaction.

Liaise and coordinate with external partners (industry, government agencies, etc.) for projects related to enhancing learner experience and graduate employment (e.g., internships, apprenticeships, collaborative projects).

Operational Coordination :

Your Know-How :

Job Qualifications :

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