Customer Service

Job Summary :

Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.

Key Responsibilities :

Customer Support :

• Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
• Assist customers with product information, order updates, and return / exchange requests.
• Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.

Order Management :

Feedback Management :

Knowledge Building :

Administrative Support :

Qualifications : Education :

Experience :

Skills :

Personal Attributes :

What We Offer :

How to Apply :

Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."

Join us at Neo Livin and help revolutionize the furniture shopping experience!

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