This job offer is not available in your country.
客服组长 Customer Service Team Lead 中文客服
QuessKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionAt least 2 years of experience in telesales, call centre, or telco (fibre) sales. Proven record of achieving or exceeding sales targets. Strong leadership, communication, and coaching abilities. Fluent in Bahasa Melayu and English (Mandarin is an advantage). Energetic, goal-oriented, and comfortable in a fast-paced environment. What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Team Leader? Have you worked in a call centre before? Do you have customer service experience? How many years' experience do you have as a manager / team lead? Which of the following languages are you fluent in?
Responsibilities
- Lead and motivate the telesales team to hit daily and monthly sales targets.
- Track performance and provide regular coaching and feedback.
- Plan and implement strategies to boost productivity and conversion rates.
- Conduct training sessions to improve product knowledge and sales skills.
- Ensure the team follows company SOPs and maintains high call quality.
- Prepare and present sales reports and key performance updates to management.
Requirements
Application Questions
#J-18808-Ljbffr
Create a job alert for this search
Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
What You Will Deliver Deliver high quality customer service standards through timely and effective resolution of customer feedback.
Improve and innovate customer service procedures, policies, and st...Show moreLast updated: 30+ days ago
The Customer Service Manager is responsible for overseeing and leading the customer service team,.CS Teams, to ensure exceptional customer experiences.
The Customer Service Manager plays a critical ...Show moreLast updated: 16 days ago
%20Sdn%20Bhd)
Location : Megan Avenue 2, Kuala Lumpur (MRT / LRT accessible) Working Arrangement : 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day) What You Will Deliver ...Show moreLast updated: 30+ days ago 
English, based in Kuala Lumpur.Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.Handle critic...Show moreLast updated: 30+ days ago
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a.
Our teams are collaborative, vibrant and fast-growing and all team me...Show moreLast updated: 30+ days ago
We are seeking a full-time Customer Service Lead based in Malaysia who will be the heart and soul of PRISM+ to our customers.
Being in a high-growth electronics company, we are looking for a candida...Show moreLast updated: 30+ days ago
Team Lead, Customer Service
GoGoXKuala Lumpur, Kuala Lumpur, MYQuick Apply
- Promoted
Customer Service Specialist
Nityo InfotechKuala Lumpur, Kuala Lumpur, Malaysia Job Opening : Customer Service Representative.Languages Required : Cantonese & B2-level English.Fresh Graduates Welcome (For Hong Kong Nationals Only).
A growing international customer experience team...Show moreLast updated: 1 day ago
Customer Service Manager
Hunters International Sdn BhdKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaQuick Apply
- Promoted
- New!
Sourcing Lead - Customer & Products
Bp Business Service Centre Asia Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia This job is about leading the way in finding and selecting suppliers for our customer and product needs.You might like this job because it involves strategy and teamwork to ensure smooth operations...Show moreLast updated: 18 hours ago
- Promoted
Sourcing Lead - Customer & Products
BP PLCKuala Lumpur, Kuala Lumpur, Malaysia Drive and manage various sourcing and contracting projects of medium / high spend & complexity • Ensure that the business requirements are well-understood and properly covered in the sourcing process....Show moreLast updated: 2 days ago
- Promoted
- New!
Lead Talent Acquisition
BJAKKlang Municipal Council, Klang Municipal Council, Malaysia Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 18 hours ago
- Promoted
Mandarin Customer Service | KL Eco City | Basic 4k + 1-3kIncentive
J-Recruit Recruitment AgencyKuala Lumpur, Malaysia Transport Allowance, Attendance Allowance.Provide exceptional support to our Mandarin-speaking customers via email, and chat.
Resolve inquiries, troubleshoot issues, and ensure customer satisfaction...Show moreLast updated: 30+ days ago
- Promoted
Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)
Talent RecruitSeremban, Negeri Sembilan, Malaysia Procurement and Purchasing Operations.Source, evaluate, and negotiate with new and existing suppliers to obtain competitive pricing, quality products, and timely deliveries.Prepare and issue Purcha...Show moreLast updated: 30+ days ago
- Promoted
Mandarin Team Lead Customer Service
Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Team Lead Customer Service.Agensi Pekerjaan JobScoper Sdn.Lead, coach, and motivate a team of Mandarin-speaking customer service representatives.
Monitor team performance and ensure service...Show moreLast updated: 30+ days ago
- Promoted
Customer Service | Telco Product
Trust RecruitSelangorMalaysia, Selangor, Malaysia Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
To exceed customers expectation in ter...Show moreLast updated: 2 days ago
- Promoted
Senior Customer Service Executive / 高級客戶服務主管
Deswell Packaging (M) Sdn BhdKapar, Selangor, Malaysia Interested candidates please submit your application through Jobstore.Show moreLast updated: 1 day ago
Team Leader Customer Service (Cantonese Speaker)
GoGoXKuala Lumpur, Kuala Lumpur, MYQuick Apply
Customer Service Team Lead
Talent RecruitKuala Lumpur, MalaysiaQuick Apply
Telesales Team Lead
CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
- New!
Credit Control Team Lead, Asia
AmbitionSubang Jaya, Selangor, Malaysia Contracting Specialist & Senior Recruiter | Full-Cycle Recruitment Expert | Connecting Top Talent with Innovative Companies.
Ensure compliance with company policies, procedures and relevant legislat...Show moreLast updated: 18 hours ago
Customer Service Lead
PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
Customer Service Officer - Inbound Call (Contract)
AllianzKuala Lumpur, Kuala Lumpur, Malaysia Customer Service Officer - Inbound Call (Contract).Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?.
As a Customer Service Officer, th...Show moreLast updated: 28 days ago
- Promoted
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanySeremban, Negeri Sembilan, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 16 days ago