Executive - Contract Logistics / SCM, Customer Service

Overview

Executive - Contract Logistics / SCM, Customer Service

Join to apply for the Executive - Contract Logistics / SCM, Customer Service role at DB Schenker .

Get AI-powered advice on this job and more exclusive features.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

• Check the status of material requirements from customers and arrange shipment pick-up from hub to customer
• Prepare and generate daily and weekly inventory reports for customers
• Ensure daily receiving system updates within the goal set (KPI) by the customer
• Ensure daily delivery performance within the goal set (KPI) by the customer
• Counter-check the receiving / outgoing documents information against the physical receipt by operations
• Notify customers or suppliers of shipment discrepancies (e.g., damage, physical short incoming, P / O number discrepancy, late delivery, etc.) via email and follow up by phone
• Attend to customers’ or suppliers’ shipment inquiries and coordinate with relevant parties when necessary
• Coordinate with customers on urgent / exception pulls and work with the operations team to deliver goods timely
• Ensure daily / weekly data collection to update KPI and send the KPI to customers and internal SCHENKER Management on a weekly and monthly basis
• Attend any required weekly / monthly meetings with customers / related parties
• Respond to customer or related parties' emails promptly

Qualifications

Seniority level

Employment type

Job function

Industries

Benefits

Referrals increase your chances of interviewing at DB Schenker by 2x

Sign in to set job alerts for “Contract Executive” roles.

#J-18808-Ljbffr