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Customer Service Executive (Kuala Lumpur) - 17th September 2025 Intake

City World TradingKuala Lumpur, Kuala Lumpur, Malaysia

15 hours ago

Job description

Position : Customer Service Executive

Working Location : Kuala Lumpur (Walking Distance to Train Station)

Working Hours : 5 Days a Week (Staggered Working Hours in between 8AM to 11PM - 8 Hours Working with 1 Hour break)

Employment Type : 6 months contract (renewable / convertible to Permanent based on Performance)

Reporting Date : 17th September 2025

Salary : RM 2,500 - RM 3,000

Job Descriptions :

Handle incoming customer calls and provide accurate information regarding products and services.
Identify customer needs, clarify concerns, research issues thoroughly, and deliver effective solutions or alternatives.
Ensure data accuracy by verifying and maintaining detailed records of all customer interactions.
Build strong, long-term customer relationships by delivering exceptional service and going the extra mile.

Job Requirements :

Fresh Graduates (Diploma / Degree) are encouraged to apply.

Minimum 1-year of contact centre experience is preferred.

Excellent command of English and Bahasa Malaysia both spoken and written.

Ability to handle high call volumes in a fast-paced environment.

Comfortable working under pressure and managing stressful situations professionally.

Candidate must be able to attend the interview immediately and start on 17th September 2025 (in case shortlisted).

Fully vaccinated with Covid-19 Vaccination.

Only shortlisted applicants will be notified.

Job Types : Full-time, Contract

Contract length : 6 months

Pay : RM2, RM3,000.00 per month

Benefits :

Opportunities for promotion

Professional development

Work Location : In person

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Service Kuala Lumpur • Kuala Lumpur, Kuala Lumpur, Malaysia

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