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Customer Service Executive

Customer Service Executive

OLIOKuala Lumpur, Kuala Lumpur, Malaysia
12 hours ago
Job description

Company : Career International (CPS Sdn Bhd)

Salary : MYR 3,000 – MYR 4,000 per month

Location : Brickfields, Kuala Lumpur (On-site)

Requirements :

  • Minimum SPM qualification (fresh graduates welcome)
  • Fluent in Mandarin and Cantonese (Malaysian native speaker preferred)
  • Professional demeanor and strong customer service ethic
  • Willingness to work shifts, public holidays, and split rest-days as required

Responsibilities :

  • Handle customer inquiries via phone / email with accurate information
  • Deliver exceptional customer support with patience and respect
  • Meet / exceed KPIs set by company and clients
  • Adhere to call center procedures and quality assurance standards
  • Escalate unresolved issues through proper channels
  • Benefits :

  • EPF / SOCSO contributions
  • 10 days annual leave
  • Shift and performance allowances
  • Training provided
  • Accessible via public transport
  • Job Type : Full-time

    Pay : RM3, RM4,000.00 per month

    Benefits :

  • Additional leave
  • Opportunities for promotion
  • Professional development
  • Work Location : In person

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    Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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