Sales Executive

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Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today the group comprises over 102 deluxe hotels and resorts in key cities throughout Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments underway across Asia, the Middle East and Africa.

Shangri-La Kuala Lumpur is situated in the heart of the city and offers visitors a range of attractions and activities. As a premier deluxe hotel with a proud tradition of providing gracious Malaysian hospitality, we are inviting dynamic individuals to join one of the region's most exclusive city hotels.

Responsibilities

• Execute sales action plans for corporate accounts as outlined in the hotel’s marketing strategy.
• Conduct daily sales visits, initiate site inspections, and arrange familiarization trips for corporate clients.
• Aggressively source and develop new business opportunities in assigned market segments.
• Maintain strong relationships with existing clients while promoting leads for other Shangri-La properties.
• Represent the hotel at trade shows and events related to corporate markets, reporting market trends and insights.
• Ensure timely and accurate updates in Delphi and maintain a detailed trace system for all accounts.
• Coordinate closely with internal departments to ensure seamless service delivery for VIPs and corporate groups.
• Participate in sales meetings, pre / post-conference briefings, and contribute ideas for revenue and service improvement.

Qualifications

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