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[Hiring Now!] Customer Service – Mandarin Speaker

[Hiring Now!] Customer Service – Mandarin Speaker

Startek MalaysiaPetaling Jaya, Malaysia
12 hours ago
Job description

Overview 3 days ago Be among the first 25 applicants

This range is provided by Startek Malaysia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Job Responsibility

Are you friendly, confident, and great at communication? Join our dynamic team and be the voice of a leading

GLOBAL Telecommunication

company!

What We Offer :

Job Position : Customer Service Executive (English &

Mandarin Speakers

Only)

Industry : Telecommunication

Working Hours : 7am to 3am rotational shift, 5 working days per week

Location : Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.

To exceed customers' expectations in terms of customer service & accurate information.

Work in a team to achieve the required KPI elements and SLA.

Qualifications

Minimum SPM qualification and fresh graduates are welcome – PAID TRAINING Provided

Fluent in Mandarin (speak only) & English

Willing to work in Ara Damansara

Strong communication & problem-solving skills

Willing to work on a shift basis (7AM - 3AM), each shift consists of 9.5 working hours and includes 1-hour lunch for rest and another 30 minutes of break

Job Benefits

Competitive basic salary + attractive allowances

Leave Entitlement and Statutory Contribution

Training & growth opportunities

Supportive team environment

Opportunities in a high-demand industry

Free coffee. Loads of IT

Ready to apply? Send your resume / CV to

Don’t miss out — Limited slots available!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service

Industries : IT Services and IT Consulting

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Customer Service Mandarin Speaker • Petaling Jaya, Malaysia

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