Head of Product and Business Communication Platform

Head of Product and Business Communication Platform

One Belian Seed WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Role Purpose

Head of Business Communication to lead a team to design, create and manage A2P messaging, voice and Telco API for client to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise.

Your Responsibility

• To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment
• To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage
• To create and manage effective processes and SOP for all product consumption and enhance customer experience
• To measure and evaluate product pricing and yield ensuring mobile profitability
• To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth
• To price, package and take to market relevant fixed and solutions as convergence offer to the market
• To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products
• Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, business intelligence and marketing for product development and GTM strategy for your products
• To lead business development and establish partnership ecosystem for compant API offering

Your experiences

Seniority Level

Executive

Employment Type

Full-time

Job Function

Product Management and Marketing

Industries

Professional Training and Coaching

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