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CUSTOMER SERVICE / 客戶服務

CUSTOMER SERVICE / 客戶服務

Vees Kitchen AppliancesPuchong, Selangor, Malaysia
1 day ago
Job description

CUSTOMER SERVICE / 客戶服務

Join to apply for the CUSTOMER SERVICE / 客戶服務 role at Vees Kitchen Appliances

職位描述

  • 協助資料輸入、準備記錄、歸檔和其他一般文書工作。
  • 保持資料輸入的準確性和有序性。
  • 與客戶服務經理合作,確保提供適當的客戶服務。
  • 客戶服務職責,例如根據客戶要求跟進客戶並向他們報告預計交貨日期。
  • 處理客戶投訴,在規定時間內提供適當的解決方案和替代方案;跟進以確保解決。
  • 記錄客戶評分、評論和投訴。
  • 確定客戶的需求,研究任何現有問題,以便提供最能滿足客戶需求的策略解決方案,同時確保澄清任何現有的困惑。
  • 為客戶提供最好的服務,以確保透過正確的程序獲得最高的客戶滿意度。
  • 管理層不時分配給您的任何其他職責和責任。

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Consumer Electronics

Interested candidates please submit your application through Jobstore

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Customer Service • Puchong, Selangor, Malaysia

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