Senior Associate – HRO (Event Management) (German Speaker)

Senior Associate – HRO (Event Management) (German Speaker)

Join as Senior Associate – HRO (Event Management) – German Speaker at DHL Express. This role supports global learning event coordination for the International Training & Development Services – Global Learning Event Management (GLEM). Based in our Shared Service Center in Petaling Jaya, you will coordinate logistics, hospitality, communications, and systems for virtual and in‑person events, ensuring a high‑quality participant experience.

Key Responsibilities

• Event Coordination – Set up and coordinate global learning events (classroom and online) using DHL Group LMS; distribute invitations, pre‑work materials; coordinate logistics including meeting rooms, accommodation, hospitality.
• Virtual Event Production – Serve as technical producer during virtual learning sessions, support facilitators with setup and delivery; monitor attendance and troubleshoot technical issues.
• On‑Site Event Support – Provide on‑site coordination during in‑person events, manage venue and hotel service quality, and resolve issues to maintain event integrity.
• Supplier & Financial Handling – Liaise with external vendors, oversee compliance with contracts, track and process invoices, and support financial queries.
• Promotion & Advisory – Promote learning opportunities across the organization and act as primary contact for training inquiries.
• Reporting & Data Processing – Maintain accurate event records and enter data into EMMA, HR Case Management, and DHL Group LMS; contribute to management reporting.
• Continuous Improvement – Participate in initiatives to enhance business partner satisfaction and improve processes.
• Material Coordination – Ensure availability of training materials, manage ordering and preparation, and coordinate with vendors.

Qualifications

Knowledge & Experience

Personal Attributes

Language Requirements

Education & Experience

Practical details, application deadlines, and contact information are available on the DHL Express careers site. The position is full‑time, entry level, and based in Petaling Jaya, Selangor, Malaysia.

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