Join to apply for the Office Administrator and Sales Support role at PCCW GLOBAL Limited
The Office Administrator serves as the face of PCCW Global representing the company in a professional and welcoming manner. This role is responsible for greeting visitors, handling deliveries, and coordinating with staff. The candidate is also to provide Sales support to the Commercial team The ideal candidate will be personable, punctual, highly organized, and capable of managing multiple tasks efficiently. Reliability and a proactive attitude are key to success in this role.
Office Admin Role and Responsibilities :
- Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally.
- Answer all incoming calls on the company main line and direct them appropriately.
- Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log.
- Manage office and storage supplies : receiving, storing, issuing, reordering, and overseeing stock levels.
- Assist and coordinate business travel arrangements for commercial team, including visa applications, flight bookings, and hotel reservations via Club Travel
- Handle IT administration for new joiners, including laptop and email setup, Insight and GAL access (NHC / RHC requests).
Sales Support Role and Responsibilities :
Provides admin support sales teamAssists BDMs create and generate Sales Project (SP)Works with PSO to complete SP, RFQ and SROwns the whole MA approval workflowFollow up with pre-sales and access team on price requestAssists and escalate Insight issuesManages change requests for billing issuesManages termination and cancellation requestsMaintains and ensures CRM records are accurate and currentProvides general support for sales meetings and customer meetingsProvides logistic support during marketing events / conferencesProvides HubSpot support to sales teamAssists and supports FAST TRACK processExperience / Qualifications :
High Diploma or equivalentCertification in administration and / or equivalent experience3 - 5 years of admin and sales support experience in multi-countries business setupStrong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with othersFlexibility to adjust to a dynamic work environmentReliable, punctual, and professional at all timesNeat, organized, and able to work independently and interdependently to prioritize, schedule and organize workloadAbility to perform administrative duties as required through prior experience and demonstrated ability to apply good judgmentWorking knowledge of MS Office SuiteExperience with CRM is major advantageSeniority level
Associate
Employment type
Full-time
Job function
Administrative and Sales
Industries : Telecommunications
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