Merchant Payments and Operations Manager

Merchant Payments and Operations Manager

We are seeking a highly motivated and results-oriented professional with a unique blend of experience in project management, business operations, and payment to join our Enterprise Payment team.

This is a pivotal role in leading critical projects from conception to successful completion, while ensuring financial optimization and alignment with our overall business goals. You will work closely and support the Head of Enterprise Payment.

Responsibilities :

• Lead the Payment Operations team to execute and monitor Daily Payment Processes : Diligently process and monitor all incoming and outgoing payment transactions, ensuring adherence to established procedures and deadlines.
• Operational Reconciliation and Exception Handling : Perform rigorous daily reconciliation of payment transactions, identifying and swiftly resolving discrepancies and handling payment exceptions with precision.
• Process Optimization and Efficiency : Continuously evaluate and improve payment operations processes to enhance efficiency, reduce errors, and streamline workflows.
• Operational Documentation and Reporting : Maintain accurate and comprehensive payment operations documentation, including process maps, SOPs, and operational reports.
• System and Tool Management : Effectively utilize payment processing systems and tools, ensuring optimal performance and identifying opportunities for automation.

Operational Issue Resolution and Support :

Operational Compliance and Risk Management :

Project Management :

We are an equal opportunities employer and welcome applications from all qualified candidates.

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