Overview
Offer advanced medical solutions that make a difference to the work of our customers and the life of the patients.
Job Description :
As a Clinical Support Specialist, you will play a pivotal role in delivering professional clinical assistance to our customers. Your responsibilities will span providing technical support on surgical equipment, offering clinical application support across various surgeries, delivering on-site application support and training to medical professionals in hospital settings, and contributing to marketing activities under the guidance of the Sales and Marketing Manager.
Responsibilities
- Collaborate with the sales team to fulfill demonstration commitments.
- Prepare for and attend surgical procedures, offering technical support as needed.
- Assist in the delivery of instrument sets or medical devices to hospitals when required.
- Conduct product and technical training sessions for customers.
- Demonstrate the ability to troubleshoot and provide assistance to nurses or healthcare professionals during surgeries, with training provided.
- Undertake any other related duties and responsibilities as required.
Requirements
Ability to work both independently and collaboratively within a team.Demonstrated responsibility, organizational skills, and an outgoing personality.Flexibility to work weekends or irregular hours as necessary.Strong communication skills to effectively convey clinical and product information.Proficiency in English and Bahasa Malaysia.Must have own transportation and be willing to travel.Fresh graduates are encouraged to apply.Seniorities & Employment
Seniority level : Entry levelEmployment type : Full-timeJob function : Health Care ProviderIndustries : Medical Equipment ManufacturingLocation : Petaling Jaya, Selangor, Malaysia
Note : This description reflects the role as posted by UMMI Surgical Sdn Bhd and focuses on responsibilities and qualifications required for the Clinical Support Specialist position.
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