Business Development Manager

This role is crucial for expanding the 1SS client base and increasing revenues by coordinating high-level engagements with Category Heads and senior leadership of targeted brands, ensuring alignment with organizational goals. The Business Development Manager will enhance our sales capability by fostering closer relationships with internal stakeholders, supporting deeper operational topics, and leading the contracting and implementation stages of the sales funnel. By maintaining a clear understanding of market dynamics and competitor positioning, the Manager will formulate strategies to build relationships, address pain points, and drive value for ZALORA.

Duties & Responsibilities

Drive business development strategy across all markets, aligning with category heads and managing high-level relationships.

Coordinate visits and engage with senior leadership of targeted brands, leveraging Malaysia's strategic position for cross-border accessibility.

Foster relationships with internal stakeholders to enhance sales capability and capacity, ensuring teams are equipped to engage brands effectively.

Support deeper operational topics and lead the acquisition, contracting and implementation stages of the sales funnel.

Conduct benchmarking to map competitors' strengths, weaknesses, and pricing, building ZALORA's market positioning.

Dedicate efforts to strategy, structure, and stakeholder engagement, while overseeing analysis and conversion funnel activities.

Collaborate with the corporate communications team to drive external communication strategy, ensuring effective positioning of 1SS to attract and convert more clients.

Requirements

Proven experience in business development or a related field, with a focus on strategic growth and relationship management.

Strong communication and negotiation skills, with the ability to engage with senior leadership and drive high-level strategic conversations.

Willingness to travel and work in a dynamic, fast-paced environment.

Analytical mindset with the ability to conduct market analysis and develop actionable insights.

Experience in e-commerce or logistics industries.

Familiarity with regional markets and cross-border operations.

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large-scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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