Outlet Manager (KLCC) - Urgent!!!
Maria's SteakcafeKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanIdentify and implement strategies to enhance the overall appearance, efficiency, and performance of the outlet. Monitor and evaluate outlet operations to ensure optimal customer satisfaction and operational excellence. Manage and mentor FOH staff to improve their performance and productivity. Conduct regular evaluations and provide feedback to staff, promoting professional growth and development. Lead initiatives to improve the customer experience by ensuring high standards of service are maintained. Address customer complaints and feedback promptly and effectively to ensure customer satisfaction. Organize and conduct training sessions for FOH staff on customer service, product knowledge, and operational procedures. Ensure all staff are trained on and adhere to HACCP standards and other safety protocols. Plan, coordinate, and execute within the outlet, ensuring smooth operation and excellent customer service. Work closely with the kitchen and other departments to ensure events are delivered successfully. Train, coach, and motivate staff to meet sales goals while maintaining morale and productivity. Oversee daily operations, stock, and cost control to maximize profit margins. Monitor sales data, prepare reports, and adjust strategies to ensure consistent growth. Ensure all FOH operations comply with HACCP standards, maintaining a safe and sanitary environment for both staff and customers. Regularly review and update procedures to adhere to food safety regulations. Oversee FOH inventory, ensuring adequate stock levels are maintained and minimizing waste. Conduct regular inventory checks and manage ordering processes in collaboration with the purchasing department. Undertake additional tasks and responsibilities as directed by the Head of Department to support overall operations.
JOB SUMMARY
MISSION
- To ensure that all restaurant operations run smoothly.
- To responsible on managing all aspects of all restaurant's operations.
- To manage teams of restaurant employees including servers, bartenders and hosts.
- To ensure customers receive excellent service and great food, and that they have a memorable quality experience.
- Drive outlet performance to achieve and exceed sales targets.
KEY OUTCOMES
The Outlet Manager is responsible for overseeing the daily operations of the front-of-house team in KLCC outlet to ensure a high standard of customer service, staff performance, and overall outlet improvement. This role includes supervising staff, managing small events, maintaining inventory, ensuring compliance with HACCP standards, and contributing to the overall enhancement of customer service quality.
MAIN RESPONSIBILITIES
Outlet Improvement :
Staff Improvement :
Customer Service Quality Improvement :
Staff Training :
Event Management :
Accountability for Sales Performance
HACCP Compliance :
Inventory Management :
Other FOH Duties Assigned by HOD :
(Apply now at #J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Outlet Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
Assistant Outlet Manager (F&B)
ibis, ibis Styles, ibis budgetSelangorMalaysia, Selangor, Malaysia Assistant Outlet Manager (F&B).Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.Here,...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Boutique Manager (luxury watches)
Randstad MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Randstad is currently seeking an experienced and service-driven Boutique Manager (luxury timepiece) to lead one of the brand’s high-profile boutiques.
Oversee day-to-day operations of the boutique t...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Store Manager | Nike | Klang Valley
GMGKuala Lumpur, Kuala Lumpur, Malaysia Talent Acquisition @ GMG | Retail Sports Hiring |.We’re looking for a dynamic, sales-driven Store Manager to lead our Nike retail team.
You’ll be the heartbeat of the store — driving performance, co...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
PRADA Store Manager, KLCC
PRADAKuala Lumpur, Kuala Lumpur, Malaysia Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation.The Group, a world leader in the luxury sector, operates in more than 45 countries w...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
- Dinaikkan pangkat
Boutique Manager
Vacheron ConstantinKuala Lumpur, Kuala Lumpur, Malaysia We are seeking a Boutique Manager to craft memorable client experiences, create fulfilling employee experiences, and implement a strong clienteling approach to drive ambitious and sustainable busin...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu
- Dinaikkan pangkat
Deputy Boutique Manager
PiagetKuala Lumpur, Kuala Lumpur, Malaysia Deputy Boutique Manager role at Piaget Kuala Lumpur, Malaysia.The position supports the Boutique Manager in developing and managing the team and operations to achieve sales through high levels of c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Assistant Store Manager, KL East Mall
Crocs, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia Assistant Store Manager, KL East Mall – Crocs, Inc.As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis.Your responsib...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Boutique Manager
CotyKuala Lumpur, Kuala Lumpur, Malaysia Job Title : Boutique Manager / Assistant Boutique Manager.Join the world of refined luxury and sophistication as a Boutique Manager / Assistant Boutique Manager, where we transcend conventional beaut...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Outlet Manager - Lounge
Hilton Worldwide, Inc.Shah Alam, Selangor, Malaysia This service is set to disconnect automatically after inactivity.However, this notice is irrelevant to the job description and has been removed for clarity.
Outlet Manager - Lounge (HOT0BZP6).Double...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
PRADA Store Manager, KLCC
PradaGroupKuala Lumpur, Kuala Lumpur, Malaysia Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation.The Group, a world leader in the luxury sector, operates in more than 45 countries w...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Contact Centre Manager (Sales) - KL
Teleperformance USAPetaling Jaya, Selangor, Malaysia Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development).
Manage the day-to-day operations in accordance with requirem...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Outlet Manager
WORQKuala Lumpur, Kuala Lumpur, Malaysia WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real est...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
- Dinaikkan pangkat
MAL | Store Manager | Full Time | Bukit Tinggi
Lovisa Pty LtdPort Klang, Selangor, Malaysia MAL | Store Manager | Full Time | Bukit Tinggi.MAL | Store Manager | Full Time | Bukit Tinggi.Make Your Mark in Retail – Become a Lovisa Store Manager.
Are you a passionate, fashion-forward leader r...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Outlet Manager Onsite
Hunters International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia We are seeking an experienced and results-driven.The role involves managing staff, ensuring operational efficiency, and delivering excellent customer experiences while introducing a well-loved Indo...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
- Dinaikkan pangkat
Retail Outlet Officer (Contract)
DHL ExpressKuala Lumpur, Kuala Lumpur, Malaysia DHL Express Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.YOU TACKLE FOR QUALITY AND GREAT SERVICE.THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
Store Manager_KL
Tumi Holdings IncKuala Lumpur, Kuala Lumpur, Malaysia Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of Conversion rate, AUR, UPT and Client Data Capture.
Lead by example and have an ability to influenc...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Store Manager (Based in Bukit Jalil)
Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia About the job Store Manager (Based in Bukit Jalil).We are representing our clienta renowned fitness brand from Taiwan, is excited to launch its first retail store in Malaysia at Pavilion Bukit Jali...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Boutique Manager
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia Manage overall boutique operations to ensure seamless daily performance.Drive sales growth by implementing effective business strategies.
Deliver exceptional customer experiences in line with luxury...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu