Sales Admin

Job Description : Sales Admin

Sales Admin – BatteryHouse Sdn Bhd

About BatteryHouse Sdn Bhd : At BatteryHouse, we are at the forefront of powering the future of mobility and industrial applications. With a commitment to excellence in aerial work platforms (AWP), floor care machines, forklift, and lithium battery solutions, we deliver innovative and sustainable energy storage products. As a leading provider in Malaysia, we proudly represent major global battery brands and are trusted by clients across diverse industries.

Job Summary : We are seeking an organized and detail-oriented Sales Admin to support our sales team in achieving business objectives. The ideal candidate will play a crucial role in managing customer orders, coordinating sales activities, and ensuring the smooth functioning of sales processes to enhance efficiency and customer satisfaction.

Key Responsibilities :

• Order Management : Process and manage customer orders from receipt to delivery, ensuring timely fulfilment and accurate documentation.
• Sales Support : Provide administrative support to the sales team, including managing schedules, preparing sales reports, and assisting with customer inquiries.
• Customer Interaction : Communicate effectively with customers to address inquiries, provide product information, and resolve issues related to orders or products.
• Coordination : Coordinate with internal departments such as sales teams, warehouse & delivery, finance, and operations to ensure timely delivery of products and services.
• Data Entry & Record Keeping : Maintain accurate records of sales data, order status, and customer information in CRM or sales management systems.
• Sales Reporting : Assist in the preparation of sales performance reports, tracking targets, and compiling necessary documentation for sales meetings.
• Inventory Management : Collaborate with the inventory team to monitor stock levels and provide updates to sales representatives on product availability.
• Documentation & Communication : Prepare sales quotes, order confirmations, and invoices, and ensure effective communication with clients and vendors.
• Sales Process Improvement : Proactively identify areas to streamline sales processes and recommend solutions to improve efficiency and customer satisfaction.

Requirements :

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