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Mandarin Customer Service Executive
Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.Brickfields, WP Kuala Lumpur, Malaysia4 hari lalu
Penerangan pekerjaanHandle enquiries via calls, emails & live chat in Mandarin and English Assist customers with product / service-related questions Record and update customer details in the system Escalate unresolved issues to relevant teams Maintain good customer satisfaction and professionalism Annual Leave Medical Leave & Insurance EPF & SOCSO Contributions Shift & Language Allowances Career Growth Opportunities Full Training Provided Performance Incentives Training Provided 5 Working Days Allowance Provided Near to Public Transport Language Allowance Shift Allowance
Requirements
- SPM qualification (must be passed)
- Fluent in Mandarin / Cantonese (reading, spoken & written) and English
- Able to work rotational shifts, including weekends / public holidays (with allowances)
- Good communication and typing skills in Mandarin
- Fresh graduates welcome – no experience required, training provided
- Immediate joiners are preferable
Responsibilities
Job Description :
We are hiring Mandarin-speaking Customer Service Representatives to handle customer enquiries via calls, emails, and live chats. This is a great opportunity for fresh graduates to kickstart a career in customer service. Training is provided!
Responsibilities :
Benefits
Additional Benefits
Skills
Mandarin Customer Service Customer Support CRM (Customer Relationship Management) Know Your Customer (KYC) Effective Communication Customer Success Customer Experience
Important Information
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