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Front Office Supervisor

Front Office Supervisor

Neutron Technologies & Communications Sdn BhdGeorge Town, Penang, Malaysia
30+ hari lalu
Penerangan pekerjaan
  • Greetings guests upon arrival and making them feel welcomed.
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures.
  • Train, direct the work of, resolve issues / problems and coach and counsel the front desk team members to ensure a quality operation.
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Allocate rooms to expected arrivals after checking the guests preferences and special requests.
  • Job Requirements :

    • Excellent interpersonal skills.
    • Good time management and organizational skills.
    • Patience and good listening skills.
    • At least one (1) year of experience as Guest Service Agent / Front Office Associate
    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Front Office Supervisor • George Town, Penang, Malaysia

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