Welcome guests professionally and assist with check-in and check-out
Answer phone calls, emails, and handle guest inquiries or special requests
Manage room reservations and update the booking system accurately
Coordinate with housekeeping and maintenance to ensure guest satisfaction
Handle billing, payments, and daily cash reports
Provide guests with information about the hotel, local attractions, and services
Address and resolve guest complaints politely and efficiently
Maintain the cleanliness and organization of the front desk area
Ensure confidentiality of guest data and sensitive information
(Apply now at #J-18808-Ljbffr
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Receptionist • George Town, Penang, Malaysia
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