Senior Business Process Analyst (Transformation & Data Insights)

Key Responsibilities

Business Process Improvement

• Support the Business Transformation Manager in standardizing processes and executing strategic projects.
• Document business requirements and ensure timely delivery against project milestones.
• Engage with Subject Matter Experts (SMEs) and technical teams to map current ("As-Is") and future-state ("To-Be") processes.
• Facilitate workshops and requirements gathering sessions for functional design documentation.
• Conduct gap analyses and collaborate with stakeholders to develop practical solutions.
• Prepare stakeholder presentations, technical documentation, and process improvement proposals.
• Lead functional testing, track outcomes, and support tool rollout activities.
• Assist in redesign initiatives, mapping process changes and supporting cross‑functional teams—including external consultants.
• Support other duties as required, adapting to organizational priorities and transformation objectives.

Data & Reporting Management

Project Coordination & Change Management

Requirements

Application Instructions

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