Manager, IT Integration and Automation

Responsibilities

Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system. Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team. Responsible for data extractions for Power BI usage. Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform. Responsible for creating and maintaining technical documentations throughout the project lifecycle Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions Ensure service requests and incidents are resolved within SLAs Perform study and implementation of new IT solutions to the business in a timely and quality manner Provide guidance on other team member on newly implemented solution. Constantly look for and recommend process / system improvement to business Manage projects as assigned from time to time Participate in the testing, training, implementation and post-implementation support for the projects. Investigate and resolve technical issues encounter by users Work with IT vendors for application maintenance and technical services Requirements

Experience in common B2B and B2C integration technologies (i.e. protocols and message standards, requirements and data mapping, API, visibility tools etc.) Experience in Crystal Report, Jasper Report, SSRS or any other reporting services. Excellent in SQL command , data analysis and database design. Knowledge of VBA, PL / SQL and Experience in Business intelligent tool. E.g. Power BI will be added advantage. Good understanding of Warehouse Management System (WMS) / Transport Management System (TMS) / any ERP Systems Good understanding of the Software Development Lifecycle (SDLC) and Project Management Strong problem-solving skills and communications skills Strong Analytical skills Commercial Awareness Effective communication skills / interpersonal understanding Achievement drive and initiative Product and process know-how

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