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Administrator - Front Desk

Administrator - Front Desk

PwCKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

PwC Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job title

Administrator - Front Desk (Administrative)

Job location : Kuala Lumpur, Malaysia

Job Type : Full-time

Overview

To really stand out and make PwC fit for the future in a constantly changing world, all PwC professionals are expected to be purpose-led and values-driven. PwC Professional is our global leadership development framework, providing a single set of expectations across lines, geographies and career paths.

Responsibilities

  • Attend to visitors by greeting them, directing them to destinations, and relaying messages when necessary
  • Handle inquiries on the phone and transfer calls to the relevant parties
  • Develop basic working relationships with clients and visitors
  • Maintain a professional appearance and behaviour when attending to the general public and clients
  • Use the telephone switchboard and database of information efficiently; transfer and direct incoming calls
  • Takes messages and relays written and / or verbal messages to the correct PwC staff quickly
  • Keep updated on the firm’s service offerings to respond accurately to callers
  • Support the front desk team with duties and adapt to changing team needs

Preferred skills

  • Good communication skills and professional appearance
  • 1–3 years of experience in a phone operator or front desk role; corporate experience preferred
  • Strong oral and written communication skills in English
  • Customer service oriented with strong interpersonal and teamwork abilities
  • Attention to detail, reliability, proactivity, and ability to work in a fast-paced environment
  • Required Skills

    – See above responsibilities and preferred skills for the core competencies.

    Optional Skills

    Accepting Feedback; Active Listening; Administrative Support; Calendar Management; Clerical Support; Customer Relationship Management; Data Entry; Customer Service Excellence; Communications Management

    Languages

    English language skills are required or preferred as indicated in the original listing.

    Travel

    Not specified

    Visa Sponsorship

    Available for work visa sponsorship : No

    Government Clearance

    Government clearance required : Yes

    Note : This summary preserves the essence of the role and its expectations as described in the source.

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