General Services Manager (Malaysia)

About the role

Reporting to the Country Head of Foodservice, the General Services Manager provides a range of operational services that are critical to the effective functioning of the business day-to-day. These services include general office / facilities management support; operational procurement / purchasing; HSW support (serving as a champion for HSW in the local office); administrative HR support (including contingent workforce oversight) and managing interaction and local compliance related activity with local labour agencies / government bodies.

Key Accountabilities

• Deliver General Office and Facilities Management : Accountable for ensuring the smooth operation of office infrastructure, including workspace readiness, maintenance, and coordination of outsourced services such as reception and cleaning. Ensures professional support to staff and Fonterra visitors to the site.
• Manage Procurement and Vendor Relationships : Accountable for overseeing procurement processes and managing vendor contracts and performance, including labour service providers, to ensure cost‑effective and compliant service delivery.
• Represent the Business in Local Government and Labour Agency Interactions : Acts as the primary point of contact for people‑related matters with local authorities, ensuring compliance with local labour regulations and supporting business continuity.
• Support Administrative Operations and Contingent Workforce Oversight : Oversees general administrative support and evaluates the effectiveness of contingent roles, contributing to decisions on resource models and operational efficiency.
• Act as local business champion for HSW initiatives : Facilitates local compliance to co‑op wide and local requirements, monitors potential hazards, takes action to manage critical health and safety risks via regular verification of key risk controls, and supports delivery of regional HSW initiatives.

About You

Are you excited about this opportunity but may only meet some requirements? At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that’s you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.

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The benefits of life at Fonterra

Our people and what they bring to our Co‑op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location.

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come and join us, and let’s solve for better, together. You, me, us together.

Applications close on 4 November 2025

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