Talent.com
Head of Information Technology
Head of Information TechnologyTIME dotCom Berhad • Shah Alam, Selangor, Malaysia
Head of Information Technology

Head of Information Technology

TIME dotCom Berhad • Shah Alam, Selangor, Malaysia
3 hari lalu
Penerangan pekerjaan

Strategic Talent Acquisition Leader | Driving Innovation in Telco Recruitment | Building High-Performance Teams for Success #HR #Recruitment…

Position reports To : Consumer Business CEO (Matrix reporting to Time Group CIO)

About the Role :

As the Consumer Business Head of IT, you will drive the digital transformation and operational excellence of Time's consumer business unit. This role demands a visionary technology leader who can balance strategic and hands‑on technical leadership. You will lead a multi‑disciplinary team of technical product owners, designers, and front‑end / back‑end engineers while working closely with business units to ensure seamless execution of technology initiatives. This will include implementing and migrating the new Business Support System (BSS) platform. You will play a critical role in shaping the future technology landscape across the Consumer Business, ensuring engineering excellence, operational efficiency, and delivering cutting‑edge digital channels for consumers. This position offers the unique opportunity to lead a high‑impact technology team and influence business strategy through technology‑driven solutions.

Key Responsibilities

  • Drive Technology Vision : Shape the strategic technology direction for the Consumer Business, ensuring that technology initiatives align with business goals and customer needs.
  • Collaborate with Business Units : Act as a bridge between technology and business teams (product, operations, finance, HR, legal, marketing etc.), ensuring that technology solutions are embedded into overall business strategy.
  • Lead BSS Implementation : Be accountable for successfully delivering the new Business Support System (BSS) implementation and migration, ensuring alignment with the Consumer Business objectives.
  • Stakeholder Management : Engage with senior leaders, including the Group CIO and the Consumer Business CEO, to ensure the technology roadmap supports future growth.
  • Manage Cross‑Functional Teams : Lead and mentor a team of 15‑20 professionals, including technical product owners, front‑end / back‑end engineers, designers, and developers, promoting a high‑performance engineering culture.
  • Engineering Standards & Quality : Implement and enforce software engineering quality standards, ensuring proper documentation, code reviews, test‑driven development (TDD), and continuous integration / continuous delivery (CI / CD).
  • Process Improvement : Establish robust engineering processes that promote collaboration, innovation, and operational excellence. Foster a culture of continuous improvement, learning, and high‑quality software delivery.

3. Technology and Infrastructure

  • Digital Channel Delivery : Lead developing and enhancing digital channels (web, mobile apps) to provide best‑in‑class consumer experiences and grow the Consumer Business's digital capabilities.
  • Cloud and Infrastructure Modernization : Oversee hybrid cloud migration initiatives, ensuring scalable, resilient infrastructure and cost‑effective operations.
  • Legacy Modernization : Work to modernise legacy systems, processes and applications to drive operational efficiency and innovation across product, operations, finance and other supporting functions.

    • 4. Operational Efficiency & Scalability

  • Operational Excellence : Optimize processes to ensure efficient use of technology and resources, including reducing bottlenecks, improving service uptime, and enhancing consumer‑facing systems.
  • Security & Compliance : Ensure that all IT operations within the Consumer Business comply with cybersecurity best practices, industry standards (e.g., PCI DSS), and data privacy regulations.
  • Process Automation & Optimization : Identify opportunities for process automation to enhance operational efficiency and improve response times.

    • 5. Performance Management & Reporting

  • KPIs & Metrics : Develop and track KPIs to measure the performance of IT operations, system uptime, security compliance, and engineering efficiency.
  • Reporting : Provide regular updates on technology initiatives, progress, risks, and opportunities to the Consumer Business leadership and Group CIO.

    • Key Deliverables in the First 12 Months

  • Successful Implementation of the New BSS : Ensure seamless delivery and migration to the new BSS platform.
  • Digital Channel Expansion : Enhance digital touchpoints and customer experience through web and mobile apps based on business needs and strategy.
  • Operational Efficiency Gains : Implement process and technology improvements to improve software delivery speed significantly, optimise resource usage and reduce downtime.
  • Team Development : Strengthen the engineering and product teams by developing a culture of excellence, accountability, and continuous improvement.

    • Qualifications & Skills

  • Experience : 10+ years of progressive IT leadership roles, including experience as a CIO, CTO, or senior engineering leadership role.
  • Technical Expertise : Strong experience in software development (front‑end / back‑end), cloud infrastructure, and system architecture. Proven expertise in managing digital platforms and large‑scale system implementations (e.g., BSS or similar platforms).
  • Agile Leadership : Demonstrated success leading agile teams and fostering agile methodologies across cross‑functional teams.
  • Team Management : Strong people management experience, able to lead, inspire, and mentor a diverse team of engineers, product owners, and designers.
  • Business Acumen : Experience aligning technology initiatives with business goals and translating complex technical solutions into business opportunities.
  • Security Knowledge : Strong understanding of cybersecurity, data privacy regulations, and industry compliance standards (e.g., PCI DSS, ISO27001).
  • Problem‑solving : Ability to think strategically and execute tactically, solving complex technology problems while focusing on business objectives.
  • Education : Bachelor’s or Master’s in Computer Science, Engineering, Information Systems, or a related field. An MBA is a plus.
  • Strategic Visionary : Able to see the long‑term vision for the Consumer Business while managing short‑term tactical goals.
  • Hands‑On Leadership : Comfortable with hands‑on technical challenges and able to dive deep when necessary (e.g., review architecture, do code reviews, advise on integration endpoints and implementation).
  • Change Agent : Proven ability to drive transformation and bring about significant change within technology teams.
  • Collaborative and Transparent : Strong communicator and collaborator, fostering an open and transparent culture.
  • Operationally Focused : Efficient in managing operations while optimising resources and ensuring high‑quality outcomes.

    • This role is pivotal for Time’s Consumer Business, ensuring the technology landscape supports and drives future business growth. If you are passionate about leading technology‑driven transformation and have the skills to build high‑performing teams and systems, we invite you to join us.

    Our Commitment to You

  • Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
  • Wellness support with an annual spending account for health‑related needs, alternative treatments, or even paid‑up premiums for personal insurance.
  • Employee assistance during life’s big moments, from celebrations to times of bereavement.
  • Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
  • Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.
  • Only shortlisted candidates will be notified.

    • Seniority level

  • Director

    • Employment type

  • Full‑time

    • Job function

  • Information Technology

    • Industries

  • Telecommunications, Technology, Information and Media, and Internet Marketplace Platforms

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Information Technology • Shah Alam, Selangor, Malaysia

    Pekerjaan berkaitan
    Head of Corporate IT

    Head of Corporate IT

    Confidential • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of Corporate IT is responsible for leading, planning and managing all aspects of corporate information technology operations and digital transformation, driving the organization's overall ...Tunjukkan lagi
    Kemas kini terakhir: 14 jam yang lalu • Dinaikkan pangkat • Baharu!
    Head of Technology Platforms– Logistic

    Head of Technology Platforms– Logistic

    BEN LINE AGENCIES (MALAYSIA) SDN. BHD. • Kuala Lumpur, Kuala Lumpur, Malaysia
    Add expected salary to your profile for insights.The Technology Platform Head will lead the strategic management, managing entire lifecycle of the product – from initial concept and development to ...Tunjukkan lagi
    Kemas kini terakhir: 17 hari yang lalu • Dinaikkan pangkat
    Regional Head, IT & Operations, Asia

    Regional Head, IT & Operations, Asia

    Howden • Kuala Lumpur, Kuala Lumpur, Malaysia
    Howden Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Regional Head, IT & Operations, Asia.Howden Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Direct message the job poster ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Head of Network Solutions

    Head of Network Solutions

    MAXIS Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of Network Solutions is responsible for driving the growth and profitability of the ICT business, overseeing strategy development, market execution, product innovation, and P&L performance...Tunjukkan lagi
    Kemas kini terakhir: 14 hari yang lalu • Dinaikkan pangkat
    Head of Technology Servicing

    Head of Technology Servicing

    Chubb • Kuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a dynamic and experienced technology leader to join our team as the APAC Head of Technology for Servicing. This role is responsible for driving the platform strategy, managing change ...Tunjukkan lagi
    Kemas kini terakhir: 17 hari yang lalu • Dinaikkan pangkat
    Head, Information Technology

    Head, Information Technology

    Sapura Energy Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
    Oversee all technology operations, aligning IT strategy with business objectives and driving digital transformation.Lead cloud migration, cybersecurity, and innovation initiatives to support busine...Tunjukkan lagi
    Kemas kini terakhir: 8 hari yang lalu • Dinaikkan pangkat
    Head of Technology

    Head of Technology

    Entermind AI • Kuala Lumpur, Kuala Lumpur, Malaysia
    At Entermind AI, we are reimagining how enterprises think, decide, and act in an AI-native world.We don’t just build tech. we architect intelligence.Our work sits at the intersection of consulting,...Tunjukkan lagi
    Kemas kini terakhir: 14 jam yang lalu • Dinaikkan pangkat • Baharu!
    Head of Technology (Deputy to CTO)

    Head of Technology (Deputy to CTO)

    Private Advertiser • Kuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a hands‑on, cloud‑native technology leader to support the CTO in transforming legacy systems into a modular, secure, and efficient cloud architecture—favouring a modular monolith ove...Tunjukkan lagi
    Kemas kini terakhir: 8 hari yang lalu • Dinaikkan pangkat
    Head of Information Security I TNG

    Head of Information Security I TNG

    Touch 'n Go Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP. We are a culture that empowers everyone to innovate and cre...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Head of Technology & Systems

    Head of Technology & Systems

    EMAX Beauté International Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
    CEO, with a mandate to transform technology from a support function into a strategic growth driver.The role is not only about managing systems, but about enabling. AI adoption, and future SaaS oppor...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Head of Information Security

    Head of Information Security

    Myboost • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of Information Security in the Boost DigiBank is responsible for ensuring the security of the bank's information systems and data, and for managing the bank's overall information security ...Tunjukkan lagi
    Kemas kini terakhir: 15 hari yang lalu • Dinaikkan pangkat
    Head of Technology and Operations Risk (1LOD)

    Head of Technology and Operations Risk (1LOD)

    Kerry Consulting • Kuala Lumpur, Kuala Lumpur, Malaysia
    Head of Technology and Operations Risk (1LOD).Head of Technology & Operations Risk.LOD) risk function, responsible for establishing, executing, and continuously enhancing the risk and control frame...Tunjukkan lagi
    Kemas kini terakhir: 24 hari yang lalu • Dinaikkan pangkat
    Head of Information Security

    Head of Information Security

    Boost Bank • Kuala Lumpur, Kuala Lumpur, Malaysia
    Boost Bank Federal Territory of Kuala Lumpur, Malaysia.Boost Bank Federal Territory of Kuala Lumpur, Malaysia.The Head of Information Security in the Boost DigiBank is responsible for ensuring the ...Tunjukkan lagi
    Kemas kini terakhir: 17 hari yang lalu • Dinaikkan pangkat
    HEAD OF UNIT IT INFRASTRUCTURE

    HEAD OF UNIT IT INFRASTRUCTURE

    BATERIKU (M) SDN. BHD. • Shah Alam, Selangor, Malaysia
    Add expected salary to your profile for insights.To lead on-prem and cloud infrastructure operations (servers, storage, virtualization, and networks). Oversee datacenter uptime, branch network setup...Tunjukkan lagi
    Kemas kini terakhir: 9 hari yang lalu • Dinaikkan pangkat
    Head of IT

    Head of IT

    WARISAN TC HOLDINGS BHD • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of IT is responsible for overseeing ongoing IT operations and procedures within the organization, including developing the necessary competencies of the Group IT Team, optimizing team util...Tunjukkan lagi
    Kemas kini terakhir: 11 hari yang lalu • Dinaikkan pangkat
    Head of IT Strategy

    Head of IT Strategy

    AEON Credit Service (M) Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of IT Strategy will be responsible for defining, developing, and executing the IT strategy that supports the institution’s overall business objectives. This role requires a deep understandi...Tunjukkan lagi
    Kemas kini terakhir: 6 hari yang lalu • Dinaikkan pangkat
    Head of IT

    Head of IT

    Gfin Solutions • Kuala Lumpur, Kuala Lumpur, Malaysia
    Develop and execute technology vision aligned with product innovation and company growth.Collaborate closely with the CPO and other business leaders to translate product roadmaps into scalable tech...Tunjukkan lagi
    Kemas kini terakhir: 27 hari yang lalu • Dinaikkan pangkat
    Head of IT

    Head of IT

    Businesslist • Kuala Lumpur, Kuala Lumpur, Malaysia
    Head of IT Posting Date : 11 Sep 2025 | Close Date : 10 Dec 2025.This position blends strategic leadership with hands-on operational excellence in IT. You will be responsible for overseeing the organ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat