Operations Administrator

Key Responsibilities :

Operational & Administrative Support

Perform daily operational tasks including documentation, data entry, printing, filing, and preparing formal documents.

• Monitor inventory levels of office supplies and equipment; coordinate restocking with suppliers.
• Track daily deliveries and collections; ensure timely system updates.
• Analyse workflows and implement improvements to boost efficiency and service quality.

Provide support in project management and other operational tasks as assigned.

Marketing & Event Management

Assist in the creation of promotional materials, advertisements, and marketing collateral aligned with the brand.

Provide logistics and coordination support for events, product launches, and industry exhibitions.

Logistics Management

Oversee shipments, deliveries, and collections to ensure timeliness and cost-effectiveness.

Implement supply chain strategies to improve delivery accuracy and operational efficiency.

Customer Service

Provide excellent customer service, including handling inquiries and resolving complaints.

Develop and implement strategies to improve customer satisfaction and engagement.

Supply Chain Management

Manage warehouse operations to ensure accurate inventory and efficient order fulfilment.

Build strong relationships with logistics partners, suppliers, and vendors to ensure reliable supply chains.

Financial Management

Oversee daily financial activities including cash handling, revenue collection, and reconciliation.