Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Specialist, Technical Support - Nadi

Specialist, Technical Support - Nadi

TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia
8 hari lalu
Penerangan pekerjaan

Senior Talent Acquisition Specialist @ TNG Digital - We're Hiring!

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP! We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation.

What would you do?

1. Technical Support & Troubleshooting :

  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.

2. System Maintenance & Updates :

  • Monitor application performance, ensuring optimal functionality and uptime.
  • Coordinate with development teams to implement software updates, patches, and enhancements.
  • Frequent night activity may be needed for system update and maintenance activity.
  • There will be 24hr shift arrangement.
  • 3. Documentation & Reporting :

  • Maintain detailed records of support requests, resolutions, and system changes.
  • Generate reports on support trends, identifying areas for improvement.
  • Work closely with developers, QA testers, and other IT professionals to enhance application performance.
  • Participate in regular reviews to assess support processes and recommend improvements.
  • Who should join us?

    Experiences :

  • Minimum of 2 years in application support or a similar technical support role.
  • Proven experience in troubleshooting and resolving complex application issues.
  • Experience with ticketing systems (e.g., Zendesk, ServiceNow).
  • Experience with cloud-based applications and SaaS platforms.
  • Education :

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Skills :

  • Proficiency in SQL and database management.
  • Understanding of networking principles and protocols.
  • Excellent communication skills, both verbal and written.
  • Abilities :

  • Ability to work independently and manage multiple tasks effectively.
  • Strong analytical and problem-solving abilities.
  • Able to work 24 midnight shift odd hours.
  • Personality :

  • Customer-centric approach with a commitment to delivering high-quality support.
  • Flexi working hours.
  • Monthly eWallet allowance.
  • Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
  • Unlimited office pantry fruits, snacks and drinks.
  • Mobile and broadband subscription reimbursement.
  • Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
  • Additional leave including family leave and paid care leave to care for family members.
  • Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
  • Corporate membership discount and many more to explore.
  • We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now! Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Technical Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    Technical Support Specialist - L1

    Technical Support Specialist - L1

    Two95 International Inc.Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.Own and track tickets within SLAs. Identify, resolve or manage the resolution of system i...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Technical Support Specialist - L1 & L2

    Technical Support Specialist - L1 & L2

    Extreme ReachKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    As a key member of the Technical Support team, this role is focused on the receiving of and processing of files to a quality that meets the specifications of the destination, within the SLA.Ability...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Associate Customer Support (Mandarin)

    Associate Customer Support (Mandarin)

    Two95 International Inc.Cyberjaya, Selangor, MY
    Quick Apply
    Join Our Team as an Associate Customer Support Specialist (Mandarin).Language : Mandarin proficiency + B1 .Address : Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, Selangor.Shifts : B...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Polymorph RecruitmentKlang, Selangor, Malaysia
    Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel. Proficiency in English, BM, and Mandarin ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Technical Operation Support

    Technical Operation Support

    UNITED DOTZ (M) SDN BHDPetaling Jaya, Selangor, Malaysia
    Technical Operation (Mostly indoor).We are seeking a motivated and detail-oriented.Technical Operation Executive (Indoor). In this role, you will coordinate with clients and internal teams to provid...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    Advisor I, Technical Support

    Advisor I, Technical Support

    Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY
    Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
    L2 Technical Support Specialist (High End Automotive / EV)

    L2 Technical Support Specialist (High End Automotive / EV)

    Sinergia Talents Sdn BhdPetaling Jaya, Selangor, Malaysia
    Quick Apply
    A highly skilled and customer-focused Level 2 Technical Support Specialist with hands-on experience in premium automotive brands, particularly in electric vehicle (EV) systems.The ideal candid...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    L2 Technical Support

    L2 Technical Support

    Unison GroupKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend).Working on the life-cycle of help desk incidents. Resolving the issue based on support d...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    MindPec SolutionsKuala Lumpur, Kuala Lumpur, Malaysia
    Position : Senior Technical Support Engineer.Working hours : Monday-Friday, 9am-6pm (Public holiday support required; replacement leave provided). We’re looking for a passionate technology professiona...Tunjukkan lagiKemas kini terakhir: 17 jam yang lalu
    • Dinaikkan pangkat
    System Support Specialist

    System Support Specialist

    Razer Inc.Shah Alam, Selangor, Malaysia
    System Support Specialist page is loaded## System Support Specialistlocations : Shah Alamtime type : Full timeposted on : Posted Yesterdayjob requisition id : JR Joining Razer will place you on...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Head of Sales (Water Treatment)

    Head of Sales (Water Treatment)

    PeopleSearchKlang City, Selangor, Malaysia
    Each day, we work with thousands of candidates to place them in their desired job roles and help them build successful careers. Our job search platform connects you to the latest available positions...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
    • Dinaikkan pangkat
    Specialist, Technical Sales

    Specialist, Technical Sales

    ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
    The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Specialist, Technical Support

    Specialist, Technical Support

    TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia
    Senior Talent Acquisition Specialist @ TNG Digital - We're Hiring! | Hiring Tech Talents | Ex-J&T Express.We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love,...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Technical Support Engineer cum Admin

    Technical Support Engineer cum Admin

    AudaxKuala Lumpur, Kuala Lumpur, Malaysia
    Maintain and manage accurate inventory records, including stock movements such as receiving, storing, issuing, allocation, packing, and reconciliation through regular stock checks.Coordinate with i...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Head of IT (Advisory)

    Head of IT (Advisory)

    Michael PageKuala Selangor, Kuala Selangor, Malaysia
    Good career prospect and remuneration package.Your new company, is a very well-known national retail brand.They are growing very strongly across the globe and their CEO comes with great vision for ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Technical Support Specialist

    Technical Support Specialist

    Myway Technology (M) Sdn BhdPuchong, Selangor, Malaysia
    Install and set up lighting, sound, Led Screen, Smart Home and Karaoke systems at customer sites.Perform wiring, cabling, and equipment testing to ensure proper function. Troubleshoot and repair any...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Technical Sales Support Engineer

    Technical Sales Support Engineer

    Alam Meridian Sdn Bhd (524790-K)Kuala Lumpur, Kuala Lumpur, Malaysia
    We suggest you enter details here.This is a full-time on-site role for a Technical Sales Support Engineer located in Kuala Lumpur. The Technical Sales Support Engineer will be responsible for provid...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    RTR Analyst (Cantonese / Mandarin Speaker)

    RTR Analyst (Cantonese / Mandarin Speaker)

    Michael PageKuala Selangor, Kuala Selangor, Malaysia
    Hybrid working arrangements for better work-life balance.Collaborative and inclusive company culture.The hiring company is a well-established, large organization in the professional services indust...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    MANAGER - ENGINEERING (CNI AND P&P)

    MANAGER - ENGINEERING (CNI AND P&P)

    HartalegaSepang, Selangor, Malaysia
    Lead and manage all engineering, maintenance, and technical operations across the plant.Drive equipment reliability, process efficiency, and continuous improvement. Ensure team development, cross-fu...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
    Outsystems Technical Lead Specialist

    Outsystems Technical Lead Specialist

    Xcellink Pte LtdKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Established in 1995 in the dynamic city of Singapore, Xcellink embodies the characteristics of our home nation : process-oriented, productivity-focused, and performance-driven.As a professional serv...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu