Collection Operations Recovery and Field Team Leader
Job Openings Collection Operations Recovery and Field Team Leader
Overview
Collection Operations Recovery and Field Team Leader
Responsibilities
- Manage in-house team of Field Recovery agents to ensure that collection targets are met and activities are done with compliance of regulatory requirements.
- Take on additional tasks or take part in field visits as and when required.
- Oversee the recovery and collections activities of the Collections Buckets for DPD 180 to write off and minimize bad debt portfolio.
- Coordinate and manage the panel of external agencies to allocate accounts and ensure performance targets are met Workout of non-performing loans / assets through restructuring of debt, and negotiation of settlement with borrowers
- Manage the performance of the external collection agencies to meet their recovery targets.
- Liaising with panel lawyers to ascertain the best course of action and pursue any legal action.
- Ensure all collection internal and external policies are followed.
- Good understanding and familiarity with legal documentation
Qualifications
Minimum 3-5 years Previous recovery or field collection services teamleader experience managing consumer loan collectionsExperience in Banking, Telecom or E-commerce collecting customer debtKnowledge of collections regulations and the Fair Debt Collection ActHow to apply
Please apply online or send your CV to
For more details, feel free to reach out me directly at WhatsApp link : wa.me /
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