Talent.com
Asset Manager (Non-Native Japanese)

Asset Manager (Non-Native Japanese)

RecruitifyKuala Lumpur, Kuala Lumpur, Malaysia
2 hari lalu
Penerangan pekerjaan

We are a people-first recruitment agency on a mission to connect exceptional talent with forward-thinking organizations across Southeast Asia and beyond.

The Role

Location : Kuala Lumpur Sentral, Malaysia.

Total Salary : RM 8,500 (KPI Inclusive)

Language : Japanese

Work Hour : Mon- Fri(8am – 5pm or 9am -6pm)

Education : Bachelor Degree

Joining Date : ASAP

Min Requirement : Must have at least 2 year of related field experience, Advanced Excel skills (macros, pivots, formulas) and experience with data analysis, Proficiency in reporting tools like Tableau and Power BI.

Responsibilities

  • Deliver Asset Management services for multiple Cisco customers.
  • Act as the single point of contact for customers, partners, and internal Cisco stakeholders.
  • Manage, track, report, and resolve issues related to customers' Cisco IB data.
  • Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.

Key Job Duties

  • Accountable to ensure that customer’s IB is in the right contract, right location and under right coverage.
  • Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
  • Lead the implementation of Asset Management services.
  • Onboard new customers and reconcile IB data from various sources.
  • Identify discrepancies and manage MACD activities.
  • Provide ongoing IB maintenance support and collaborate cross-functionally.

    • Ideal Profile

    Required Skills

  • Interpret large raw data sets; conduct data analysis and audits – high level of excelmastery isrequired.
  • Develop and lead execution of action plan to update Client databases with improved IB data – ability to work with Client tools and databases.
  • Lead client calls, participate in quarterly business reviews, and conduct (potential) on- site visits - excellent communication skills. bold, assertive and possess a sense of ownership of the accounts / customers.
  • Produce reports for Customers, Account Teams, and other stakeholders – ability to generate reports using excel, power BI (desired) and other dashboards.
  • Ability to work independently and in a cross functional team environment
  • Strong understanding of Cisco's business model, product portfolio, and GTM strategies.
  • Advanced Excel skills (macros, pivots, formulas) and experience with data analysis.
  • Proficiency in reporting tools like Tableau and Power BI.
  • Excellent communication skills and a proactive, ownership-driven approach.

    • Eligibility & Qualifications

  • Bachelor's degree with minimum of 4 years of customer engagement experienceincluding 2 years of experience in IB Management or Data Management or similar
  • ITIL Foundation, and HAM / SAM are good to have

    • General Skills

  • A good level of English; advanced Language support depending on the country supported
  • Educational Qualification : Educated to university degree level.
  • Experience : Min 3 to 4 years of customer-facing experience working within a contact centre, operations, Renewals and deal management activities
  • Experience in IT Companies is a plus

    • Minimum Hiring Requirements

  • Educated to University degree level
  • Minimum 3 of experience as a Renewal Analyst, Deal Manager, Quote to Cash, Pricing Ops,
  • Recurring Revenue experience or any other industry in related roles.
  • Meticulous professional who has accuracy and attention to detail in the work performed

    • What's on Offer?

  • Work in a company with a solid track record of performance
  • Attractive Salary & Benefits
  • Opportunity to make a positive impact

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

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