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Restaurant Manager
Gold Key FnBKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanHire, train, schedule, and supervise restaurant staff. Monitor staff performance and provide coaching or disciplinary action as needed. Conduct regular team briefings and training on SOPs and customer service. Monitor daily sales and cash flow. Lead by example to deliver excellent customer service. Ensure customer satisfaction and encourage repeat business. Ensure the restaurant complies with local health, safety, and hygiene standards. Conduct routine checks and ensure corrective actions are taken where necessary. Prepare daily, weekly, and monthly sales and operational reports. Report any incidents, damages, or staff issues to the Area Manager promptly. Ensure all documents, licenses, and certifications are up to date. Strong leadership quality with excellent communication interpersonal skills. Willing to work shifts, weekends and public holidays. Can-do attitude, driven, passionate about work and a team player. Able to multi-task and work under pressure; may require working long hours. Can start IMMEDIATELY. Provide dormitories for outsiders. EPF / SOCSO & EIS / PCB. Medical Benefit, Team building, Weekly Gatherings, Bonus etc.
Responsibilities
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Ensure cleanliness, food quality, and service standards are consistently maintained.
- Handle customer feedback and resolve complaints promptly.
- Lead by example to deliver excellent customer service.
- Ensure customer satisfaction and encourage repeat business.
- Monitor daily sales and cash flow.
- Ensure proper cash handling and banking procedures are followed.
- Manage inventory levels and place orders to avoid stock shortages or wastage.
- Minimize food and operational costs without compromising quality.
Staff Management
Customer Service
Health & Safety Compliance
Reporting & Administration
Requirements
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Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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