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Customer Service (Japanese Speaker)

Customer Service (Japanese Speaker)

Hunters International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Our Client

Is a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.

Job Description

As a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat, and e-mail. You are also expected to :

Responsibilities

  • Assist customers via Japanese and English language;
  • Use provided tools and resources to resolve customer issues;
  • Adhere to client-defined processes and procedures and company policies;
  • Meet or exceed minimum requirements for productivity, availability and quality requirements;
  • Meet pre-determined targets; and
  • Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken.

Requirements

  • Japanese speaker able to converse in English
  • Japanese written and verbal communication skills
  • Fresh graduates are welcome to apply
  • Earned a Bachelor's Degree or Diploma
  • Working knowledge on Microsoft Office applications
  • Strong Customer Service Skills

    • Working Hours

    24 hours rotational shifts | 5 working days in a week

    Work Location

    KL Sentral(Fully in Office)

    Remuneration

    Total Package up to MYR 10,000

    Consultant in Charge

    Angel Chok | |

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Japanese Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia

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