Manager, Tenant Management, Singapore

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

• Job Description
• You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationship. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.You will report to the Mall Centre / General Manager.
• Maintain good landlord-tenant relationships
• Track and analyse the performance of tenants
• Engage tenants on performance discussion and opportunities for expansion
• Conduct regular meetings with tenants to understand their business needs and directions
• Liaise with tenants on complaints, operational feedback and leasing matters
• Support the Central Leasing team in terms of lease management and administration
• Ensure tenants adhere to the lease terms
• Ensure property tax levied is in line with committed rentals
• Analyse tenants’ sales data for reporting
• Provide management, malls and other departments with relevant leasing reports when required
• Assist CM / GM on yearly budgeting, forecast with respect to income arising from Leasing activitiesRequirements
• Degree or Diploma in Estate Management, Building, Business Administration, Marketing or equivalent
• Minimum 5 years’ relevant experience in similar capacity in the retail industry preferred
• Strong interpersonal, communication, negotiation and presentation skills
• Possess positive disposition, resourcefulness and is a team player
• Sound understanding of the real estate and retail industries preferably in shopping complex
• Self-motivated and able to work under pressure with tight deadlines
• Benefits
• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes
• Closing Statement :
• At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.In 2025, CapitaLand celebrates 25 years of excellence in real estate and continues to innovate and shape the industry. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.

#J-18808-Ljbffr