Marketing Executive, Customer Relationship Management (CRM)

Marketing Executive, Customer Relationship Management (CRM)

Direct message the job poster from microLEAP

Marketing Executive (Customer Relationship Management Focus)

Experience : 1 year

Employment type : Full-time

Are you passionate about building meaningful customer relationships and driving engagement through data-driven strategies? We’re looking for a Marketing Executive (CRM) to join our dynamic team!

In this role, you’ll manage our customer journey — from onboarding to retention — ensuring every touchpoint delivers an exceptional experience. You’ll collaborate with our sales and tech teams to optimise campaigns, analyse customer data, and implement initiatives that strengthen loyalty and satisfaction.

What you’ll do :

• Develop and execute CRM strategies to enhance customer engagement and lifetime value.
• Manage customer databases, ensuring accurate segmentation and communication flows.
• Monitor customer behaviour and feedback to identify opportunities for upselling, retention, and personalisation.
• Collaborate across departments to align marketing initiatives with business goals.
• Support campaign performance analysis and prepare regular CRM reports.

What we’re looking for :

If you’re someone who enjoys blending marketing insights with data to create long-term relationships, we’d love to hear from you.

Apply now and be part of a team that values creativity, collaboration, and continuous growth.

About the Company

Vision Statement : To be the leading platform that empowers small businesses, connects impact investors, and promotes financial inclusion through innovative P2P financing solutions that is both conventional and Shariah-compliant.

Mission Statement : At microLEAP, we strive to provide accessible and ethical financing opportunities for businesses in Malaysia by bridging the gap between Investors (lenders) and Issuers (borrowers). We are dedicated to fostering economic growth, reducing inequalities, and creating a positive impact on society by adhering to the highest regulatory standards and embracing the principles of Islamic finance. microLEAP

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