Customer Service Executive

Company Description

At

US Pizza Malaysia

, we don't just make pizza we deliver joy, warmth, and a memorable experience with every order. With over (insert number) outlets nationwide and a passionate team behind our growth, we're on the lookout for a

Customer Service Executive

to be the voice of our brand and keep our customers

happy one slice at a time.

Role Description

• Handle incoming customer inquiries via phone, email, social media, and live chat.
• Assist with order placement, delivery tracking, complaints, and general support.
• Manage and resolve customer feedback efficiently and professionally.
• Coordinate with internal teams (kitchen, delivery, management) to resolve issues

quickly.

Qualifications