Senior IT Solutions Consultant (Technical Consultant)

Your IT Future, Delivered

Senior IT Solutions Consultant (Technical Consultant)

With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are dedicated to creating innovative software solutions for both our internal and external customers. Our Infrastructure & Telecoms Portals team is continually growing, offering opportunities for everyone, regardless of their current level of expertise in infrastructure and telecommunications. Join us and thrive in our diverse environment, where you can enhance your skills and advance your career.

Ready to embark on the journey? Here’s what we are looking for :

What do we expect :

We are seeking an experienced and insightful IT Solutions Consultant to join our dynamic team. The ideal candidate will play a crucial role in bridging business objectives with technical solutions, ensuring that our projects are not only strategically sound but also technically feasible. This position involves collaborating closely with users, senior management, architects, and developers to analyze business needs, design effective strategies, and facilitate the successful implementation of projects. The IT Solutions Consultant will be responsible for translating complex business requirements into actionable technical plans while fostering strong communication across all team members.

What you will do :

• Collaborate with stakeholders to understand business processes, challenges, and objectives.
• Conduct thorough analyses to identify business needs and opportunities for improvement.
• Gather, document, and validate detailed business and technical requirements.
• Define clear project scopes, objectives, and deliverables in collaboration with technical teams.
• Translate business requirements into functional specifications for technical implementation.
• Work closely with architects to design solutions that align with business needs and technical capabilities.
• Prepare comprehensive documentation, including process flows, use cases, and user stories.
• Serve as the primary liaison between business stakeholders and technical teams, ensuring mutual understanding and alignment.
• Facilitate communication and ensure clarity of project expectations and outcomes.
• Conduct post-implementation reviews to assess the effectiveness and impact of solutions.

What you should have :

If you are an IT Solutions Consultant with a passion for business analysis and a strong technical foundation, we would love to hear from you!

An array of benefits for you :

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

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