IT CLIENT MANAGER

Job Title : Client Relationship Manager

Office : Uptown, PJ

Location : Klang Valley (with occasional outstation travel)

Reports to : Country Manager

Salary Range : RM5,000 RM10,000 (Basic Salary, no commission for now)

About the Role

We are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend services). This is a newly created role, offering the opportunity to directly contribute to the companys growth by building strong client relationships and driving new business opportunities.

Key Responsibilities

• Act as the main liaison between clients and the company, ensuring excellent client engagement and satisfaction.
• Manage client relationships with a balance of 30% farming (managing existing accounts) and 70% hunting (new business development).
• Conduct client visits, presentations, and meetings to introduce and promote the companys IT solutions and services.
• Collaborate with the technical and pre-sales team (20+ IT professionals) to prepare proposals, solutions, and presentations tailored to client needs.
• Work closely with the Country Manager and management team to execute business development strategies and close deals as a team.
• Maintain accurate records of sales activities, client interactions, and pipeline opportunities.
• Represent the company with professionalism and build long-term trusted relationships with clients.

Requirements

Why Join Us