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Quality Engineer

Quality Engineer

Premium Sound Solutions Sdn BhdSeberang Perai, Penang, Malaysia
17 jam yang lalu
Penerangan pekerjaan

Responsibilities

  • 1.1 Ensure compliance of work processes with IATF requirements and Customer Specific Requirements (CSR).
  • 1.2 Ensure compliance of work processes with all global and site-level Quality Management procedures.

2. New Project (PCP) Quality Assurance

2.1 Act as a QE team member for projects assigned by the supervisor.

  • 2.2 Responsible for task assignments by the Project Manager.
  • 2.3 Review Customer Specific Requirements (CSR) with the project team.
  • 2.4 Ensure that the Product Creation Process is followed in the development of automotive transducers and / or related deliverables based on project requirements.
  • 2.5 Ensure adherence to the Production Part Release Process.
  • 2.6 Conduct Quality Assessments (where applicable).
  • 2.7 Coordinate and prepare product PPAP for approval.
  • 2.8 Support TTR / TR activities, continuous improvement, and ensure a 5-star launch.
  • 3. Manufacturing Quality Assurance

    3.1 Approve finished products to ensure compliance with product specifications and safety requirements that meet customer expectations.

  • 3.2 Ensure timely compliance with new and updated Customer Specific Requirements during the mass production phase.
  • 3.3 Approve new products for delivery.
  • 3.4 Lead and drive continuous quality improvement initiatives and address quality issues.
  • 3.5 Evaluate product and process risks during 4M changes, including PFMEA and Control Plan reviews.
  • 3.6 Assess risks and changes related to process modifications.
  • 4. Customer Incident Handling (0-km and Warranty)

    4.1 Act as the team leader in cases of customer quality issues and interface directly with the customer or customer team.

  • 4.2 Lead return failure analyses and provide effective countermeasures to non-conformances using the 8D approach.
  • 4.3 Ensure customer complaints are registered in SharePoint and tracked accordingly.
  • 4.4 Ensure problem-solving activities follow the 8D methodology, including adherence to 1-2-14 response timelines.
  • 4.5 Perform data analysis on field failures, 0-km incidents, product recalls, and audits; define continuous improvement actions as per IATF requirements.
  • 4.6 Conduct risk analyses based on lessons learned from product recalls, audits, field returns, and complaints per IATF standards.
  • 4.7 Document 8D lessons learned.
  • 4.8 Review monthly field failure analysis and define improvement action plans.
  • 5. General Quality Work Routine

    5.1 Update BBSC (Balanced Business Scorecard) on a monthly basis.

  • 5.2 Ensure timely updates and tracking of 8D registrations for review.
  • 5.3 Participate in production KATA, root cause analyses, corrective actions, and implementation of cut-off.
  • 5.4 Ensure customer portals are regularly reviewed and updated, and report supplier scorecards in BBSC.
  • 5.5 Ensure monthly Cost of Non-Quality data is issued by the process owner and compiled by the designated data collector.
  • 5.6 Ensure Outgoing Quality Control (OQC) is performed in accordance with production planning and the OQC quality plan.
  • 6. Product Audit & Requalification / Process Audit

    6.1 Lead the annual product audit review and maintain the Product Audit Matrix.

  • 6.2 Ensure that the product audit plan is followed.
  • 6.3 Review product audit reports and submit to customers on time, as required.
  • 6.4 Lead and ensure annual product requalification activities are conducted.
  • 6.5 Conduct annual process audits in accordance with IATF and customer requirements.
  • 6.6 Conduct internal process audits as requested by customers.
  • 7. Quality Improvement

    7.1 Lead and manage internal quality improvement projects using appropriate methodologies with cross-functional teams.

    Qualifications

    Requirement :

  • Candidates with 3–5 years of relevant experience in a manufacturing or quality management environment, with a solid understanding of ISO / TS 16949 and ISO 9001 standards.
  • Education : Bachelor’s degree in Engineering, Science, or a related field.
  • Proven experience in managing customer quality concerns, including handling audits and complaints.
  • Strong background in quality engineering with working knowledge of core quality tools and methodologies such as SPC, MSA, FMEA, and Six Sigma.
  • Hands-on experience auditing production lines using control plans and ISO / TS standards.
  • Note : This description retains the core responsibilities and qualifications of the role while removing unrelated boilerplate and non-essential notices.

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