Junior Cloud Solutions Architect

Overview

What is your mission? Let’s talk about what you will do as a Technical Sales Account Specialist :

Service as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services and overall solutions. Provide in-depth technical knowledge to advise customers on how products and services can meet their specific needs. Build and maintain strong relationships with customers, understanding their evolving needs and identifying opportunities for upselling and cross-selling. Drive sales growth by acquiring new business and increasing sales within existing accounts. Offer pre- and post-sales technical support, train customers on product usage, and ensure accuracy and effectiveness of recommended solutions. Work with product and other teams to ensure products meet customer needs and to improve overall service offerings. Contribute to the development and refinement of sales processes, methods, and strategies. Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success. Understand and maintain competitive analysis for cloud solutions and differentiations across the territories. Any other duties and responsibilities that may be assigned by management within your employment category and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Who we are looking for

Excellent English and Thai communication / written skills. Minimum academic qualification : Diploma / Degree in IT / Computer Sciences. Minimum 1+ years in inside / field sales as a presales / solutions engineer with extensive experience in cloud solutions, preferably in Microsoft Azure / AWS / Google Cloud / etc. Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate / Specialist, etc). Excellent presentation skills. Excellent track record of achieving revenue targets and ability to work with diverse teams.

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About TDCX

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits

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