Leader, Solutions Engineering

Overview

In today’s modern IT, it is no surprise that the new Digital Currency is Data, which is a crucial ingredient for organizations to leverage AI, Security and Observability technologies to enable Digital Resilience and Operational Excellence. Splunk (a Cisco company) is well positioned and right in the middle of this tipping-point into this future.

Are you the SE leader who is ready for this move?

Reporting to our SE leader for Asia, you will be a highly motivated, results oriented leader, primarily responsible for leading our SE team in support of the Sales Team in Malaysia, Philippines and Vietnam, to achieve and exceed revenue targets and ensure customer success. Take the lead technical role in your region in supporting sales activities, actively engaging with key customers and opportunities. Work cross-functionally ensuring tight alignment between field sales and other organizations within Splunk.

Responsibilities

• Lead and motivate a team of Solutions Engineers in Malaysia, Philippines and Vietnam to ensure sales and customer success;
• Regional Partnership with Sales Leadership to support use case lead, pre-sales activities across all Splunk solutions;
• Conduct continual pipeline recruiting efforts to find and hire top sales engineering talent within your region;
• Mentor / coach new hires during on-boarding and subsequent phases to ensure accurate ramping of SE skills and capabilities.
• Ensure that your team is enabled to support all required Splunk products and solutions along with required sales / soft skills;
• Partner with Sales leadership to develop country-level strategies and GTM plans that align with Theatre and Regional plans. Coach Account teams to think and execute strategically and creativity for our customers.
• Be the in-country “CTO” to represent and evangelize Splunk technology to key customer and partner executives and manage executive relationships.
• Deliver annual performance reviews and partner with SE’s to coach, guide and execute individual development plans. Manage performance of key talent to ensure a high performing team;
• Work multi-functionally with support, product management, engineering, customer success, professional services and other internal teams to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.

Requirements

Education

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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