FRONT & KITCHEN HELPER

Responsibilities – Dining Room / Service

Ensure cleanliness of the dining area, bar area, counter, and overall premises is maintained to the highest standard. Ensure proper arrangement of tables, chairs, table numbers, and QR codes. Maintain a calm and welcoming dining environment, including selecting appropriate instrumental music and adjusting lighting as needed. Customer Service :

Deliver excellent and consistent customer service following the restaurant’s service SOPs. Handle all types of orders / reservations effectively — via phone calls, WhatsApp, walk-ins, and delivery apps. Confirm every order before processing. Serve food and drinks to the correct table based on marked order lists. Responsible for receiving payments and ensuring the correct amount is charged and returned. Maintain proper records of all transactions. Beverage & Bar Duties :

Prepare beverages promptly, following standard operating procedures (SOP) for each drink. Ensure all prepared drinks are labeled with the correct order list before serving. Monitor bar inventory to ensure adequate, organized stock without overflows. Wash and clean bar equipment, food waste trolleys, cups, and dishes as needed. Stock & Engine Area :

Ensure the “engine” (preparation / support) area is well-organized and adequately stocked with plates, cutlery, tissues, and other supplies. Cleaning & Maintenance :

Carry out daily, weekly, and monthly cleaning routines as assigned. Perform opening and closing duties according to the restaurant’s SOPs. Teamwork & Flexibility :

Cooperate and work in any section as needed, including the back-of-house team. Take initiative in maintaining cleanliness and helping where necessary during operations. Requirements

Minimum SPM or equivalent (preferred) Prior F&B experience is an advantage Good communication and interpersonal skills Able to multitask and work in a fast-paced environment Willing to work shifts, weekends, and public holidays Physically fit and able to stand for long hour 2. KITCHEN HELPER

Key Responsibilities :

Ensure the

kitchen, food preparation areas, grease trap, and surrounding premises are always clean, neat, and well-organized . Responsible for

preparing food stock in advance for the next two days

according to the menu requirements. Cook, handle, and prepare dishes such as Nasi Arab, Western food , and other related menu items as per customer orders. Follow the Standard Operating Procedures (SOP) strictly

for each menu item and prepare food promptly. Order kitchen supplies from suppliers

and stay alert on ordering days to ensure stock is sufficient without overstocking. Operate all

kitchen equipment, machinery, and cooking appliances

properly and safely. Maintain

neat stock arrangements

and practice the

First In, First Out (FIFO)

method when storing and using inventory. Continuously

improve cooking skills, menu knowledge , and maintain consistency in task execution. Record damaged or expired items

before disposal for tracking and inventory control. Wash all used cooking tools, containers, cloths, and dishes

promptly after use. Carry out

routine cleaning tasks

(daily, weekly, or monthly) according to the cleaning schedule. Perform

opening and closing SOPs

accurately as per the kitchen’s operational guidelines. Requirements

Previous experience working in a kitchen or restaurant is an added advantage. Basic knowledge of food preparation and kitchen hygiene. Able to work independently and as part of a team under pressure. Time-conscious, quality-focused, and attentive to cleanliness. Responsible, hardworking, and proactive. Working Hours

Shift-based, depending on the restaurant’s operational needs. On-the-job training provided Potential career growth Additional Information

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– Salary match Number of applicants Skills match Your application will include the following questions : Which of the following statements best describes your right to work in Malaysia? What\'s your expected monthly basic salary? Which of the following types of qualifications do you have? How many years\' experience do you have as a Kitchen Helper? Have you worked in a role which requires a sound knowledge of food provenance? Do you have customer service experience? Have you worked in a role where you were responsible for stock control?

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