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Customer Service Officer
ACM HoldingsSeberang Perai, Penang, Malaysia6 jam yang lalu
Penerangan pekerjaanDegree / Diploma in Business Administration or equivalent. Min. 2 years related working experience in manufacturing environment. Experience in SAP will be an added advantage. Good interpersonal, communication and negotiation skills. Fresh graduate is encouraged to apply. What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a customer services representative? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Which of the following workforce management systems do you have experience using?
Responsibilities
- Actively participate in daily sales order management activities encompassing document, information, product and operations workflows.
- Ensure timely and flawless creation of sales orders in the system and processing of the same to meet customer request date.
- Liaise with customers on order forecast and delivery schedule.
- Coordinate with production and logistics departments to ensure timely delivery.
- Expedite customer orders to secure on-time delivery.
- Handle customers shipment requests.
- Notify planner on the customer ordering to obtain target or planning date delivery.
- Work with internal teams and customers to resolve materials shortage.
- Follow-up with planner on the committed delivery date.
Job Requirement
Application Questions
About the Company
Alliance Contract Manufacturing Sdn Bhd (ACM) is a manufacturing group with global presence and a RM360 million annual turnover. We provide full-value-chain integrated manufacturing solutions including Design & Value Engineering, Procurement, Process Engineering, Parts Manufacturing (machining and sheet metal), Welding, Assembly & Test and Logistics.
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