Unit Head, Sales Planning (Outbound / Telesales)

Overview

In this role at CelcomDigi as the Unit Head Outbound Sales Planning, you will be responsible for developing and implementing strategic outbound sales plans to achieve sales targets and revenue goals. You will lead and mentor the sales planning team, analyze performance trends, and collaborate with the Channel Operations team to align sales. Responsibilities

Create and execute comprehensive outbound sales plans to achieve or exceed sales and revenue targets. Optimize productivity and acquisition costs. Analyze performance trends to identify outbound sales opportunities. Implement corrective actions based on feedback and insights. Collaborate with the Channel Operations team and stakeholders from various departments to design outbound strategies and plans. Align outbound sales strategies with product launches and business initiatives. Build and maintain strong relationships with partners, agents, and stakeholders. Set performance standards and sales targets for the outbound sales team. Monitor sales metrics and conduct regular performance reviews. Prepare and present outbound sales performance reports to management; maintain discipline in tracking daily results for real-time monitoring. Ensure compliance with business rules, policies, and regulations. Requirements

Competencies : Strong leadership and team management skills. Strategic thinking and planning abilities. Data-driven decision-making. High adaptability, resilience and agility to pivot as needed. Qualifications & Experience : Education : Bachelor’s degree in Business Administration, Marketing, or a related field. Experience : Minimum of 5 years in sales or product management, with at least 3 years in a leadership role. Proven track record of achieving sales targets and leading high-performing teams. Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi. After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and / or assessments. CelcomDigi is an equal opportunity employer, and committed to promoting employment practices that are transparent, objective and fair. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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