Sales Manager (Medical Segment)

Responsibilities

• Provide timely feedback on overall market trend, competition and new business opportunities.
• Customer relationship management and ensure high levels of customer satisfaction and retention. Manage customer expectations and resolve issues effectively.
• Prepare tenders / project quotation for submission to potential customers.
• Project Management and oversee end-to-end project execution from pre-sales to installation and commissioning. Monitor and ensures timely payments for all projects.
• Constantly align with internal team to identify cross-selling opportunities.
• Participate in marketing activities such as exhibition & seminar and staying updated on industry trends.
• Perform costing, sourcing and proposal for 3rd party products.
• Maintain accurate sales records and forecasts using CRM tools.
• Develop and implement sales strategies to achieve individual and team sales target.
• Conduct regular coaching, performance reviews and development plans. Identify plan to address performance gaps or underperforming subordinate.
• Support internal training and knowledge sharing.
• Foster a collaborative and high-performance sales culture.

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