Service Build & Engineering Lead

Join to apply for the Service Build & Engineering Lead role at UOB

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities

• Managing the initiative, engaging, and working with key business partners and driving to successful outcomes within a given timeline
• Primary focus on planning, execution and delivery of infrastructure and platform project initiatives
• Ensuring that realistic project and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate
• Engaging infrastructure dependency teams such as networks, storage, cabling, hardware suppliers and server ops to ensure project demand is captured and prioritized
• Lead the Infra and platform build engineers, identify areas of opportunity and continuously iterate and improve the infrastructure build and engineering service
• Lead, develop, and mentor the team to a world‑class level, adhering to organizational SLA and KPI requirements
• Configure hardware and software for end users as needed, while creating best‑practice documentation and protocols / procedures, then disseminating to the rest of the team
• Be the primary resource that handles the escalation of infrastructure demand from projects, delegating where appropriate, and ensuring proper follow up and resolution
• Support build engineers to troubleshoot Operating system, middleware, platform problems

Job Requirements

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Banking

Equal Opportunity Employer

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference

#J-18808-Ljbffr