Commercial Strategy & Performance Lead

Overview

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia. Commercial Strategy & Performance Lead. Based in Bangsar South, KL. Reporting to the Head of Account Management in the Commercial department.

Responsibilities

• Project management : end to end ownership of all projects that involve the AM team
• Performance management : ensuring commercial OKRs and AM team KPIs are achieved, with the expectation of deep diving whenever possible to optimize performance
• Analytics : analyze data sets to diagnose issues, propose solutions, and improve overall commercial performance
• Presentations : capable of crafting decks that tell stories guided by data
• Oversee AM administration : lead and manage administrative tasks related to the AM team, e.g., AM SOP development, target setting, & account rebalancing
• Strong collaborative skills to work cross-functionally with Account Managers and stakeholders to understand and enhance operational processes
• Self-driven with the ability to take on and create new assignments. Willing and eager to learn and deliver the extra mile
• Excellent communication skills with a proactive approach to problem-solving and continuous improvement

Qualifications

Key Core Competencies

Seniority level

Employment type

Job function

#J-18808-Ljbffr