Business Development Specialist

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Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team?

SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in Malaysia and aim to scale out our product offering across more verticals and geographies.

We are growing fast - this is an extremely exciting moment for SOCAR.

Overview

What will you be engaged in?

As our new Business Development Specialist you will have the opportunity to :

Responsibilities

• Secure and Optimize Parking Spaces : Identify, secure, and manage SOCAR Zone parking spots based on local characteristics, urban infrastructure, and real-time customer demand.
• Ensure parking spaces are strategically located for maximum visibility, accessibility, and user convenience.
• Parking Rate Management and Negotiation : Establish and manage parking rates for SOCAR Zones to ensure cost-effectiveness and competitiveness.
• Negotiate with parking lot providers to secure favourable terms, reduce operational expenses, and optimise profitability.
• Fleet Relocation and Demand-Based Adjustments : Monitor demand trends and adjust the fleet distribution accordingly, ensuring vehicles are available in high-demand areas.
• Coordinate fleet relocation to meet customer needs and reduce wait times or vehicle shortages.
• Address and resolve issues related to lost or unusable passcards. This includes promptly assisting customers in obtaining replacements and ensuring minimal disruption to their car-sharing experience.
• Work with parking management teams to prevent clamping issues by maintaining proper signage, clear communication, and effective monitoring of parking spots.
• Internal and External Coordination : Collaborate closely with internal teams, including operations, marketing, and customer service, to achieve operational goals and deliver seamless service.
• Work closely with external stakeholders, such as parking lot providers and local authorities, to address parking-related matters and resolve operational challenges.
• Increase Visibility & Accessibility : Work with the marketing and operations teams to enhance the visibility of SOCAR Zones through effective signage and other promotional initiatives.
• Improve customer accessibility to SOCAR Zones through strategic placement of signs, clear communication, and easy navigation tools.

Ideal Candidate

Are you the ideal candidate?

First and foremost ask yourself : Are you customer-obsessed? This is the key SOCAR’s prime value that drives our mission forward. If your heart and mind shout “YES, I am!”, you have just identified a fundamental match between you and your future SOCAR team.

What we offer

Recruitment Process

After you submit your application, you can expect to prepare for the following steps in the recruitment process :

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