Head of Business (LCL / FCL) - Chinese Speaker
Join Links International as a Head of Business (LCL / FCL) based in Malaysia. The role focuses on driving growth in freight forwarding across LCL and FCL solutions, with a strong emphasis on market expansion, supplier development, and operational excellence.
Location
Malaysia – Kuala Lumpur, Port Klang, or Johor Bahru.
Key Responsibilities
- Establish and develop the office, including hiring, training, and staff development to international standards.
- Lead international market expansion to enhance global presence and market penetration.
- Rapidly expand the LCL / FCL business across Malaysia.
- Identify, screen, and develop high‑quality local suppliers and overseas agents; negotiate competitive rates to improve service offerings.
- Formulate business strategies and plans; assemble and lead a team to pursue growth and meet targets.
- Negotiate route contracts and maintain and expand route resources to maximize profits.
- Handle and resolve transportation issues to ensure high customer satisfaction.
- Gather market intelligence, including customer feedback, trends, and competitor insights; provide actionable product improvement suggestions.
- Report business progress to the Board of Directors and ensure board policies are implemented.
Qualifications
Minimum 10 years of commercial experience in international freight forwarding.Business‑level Chinese (Mandarin) and English; additional languages are an advantage.Advanced operational skills in Microsoft Office (Word, Excel, PowerPoint).Proven market expansion and client acquisition skills, including autonomous regional research and negotiations.Strong cross‑departmental collaboration, coordination of operations, customs, and customer service teams.High accountability, stress tolerance, teamwork, and strict adherence to corporate ethics and compliance.Application
Suitable applicants should apply now. Only selected candidates will be contacted for an interview.
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