Account Receivable Supervisor / Executive

Job Descriptions :

• Managing and overseeing all receivables processes
• Working toward optimization of days outstanding and aging of accounts receivable (primary) and WIP (secondarily)
• Understanding, investigating, and resolving AR and collection issues.
• Taking on special projects as requested
• Develop operational expertise related to C&C procedures, systems.
• Develop and implement strategies based on analyses of campaign data, Aging and Bad Debt KPIs
• Contact customers regarding overdue payments through phone, email, or mail.
• Provide excellent customer service while addressing payment inquiries and concerns.
• Collaborate with the collections team to escalate issues and develop strategies for delinquent accounts.
• Ensure compliance with company policies and accounting principles in all accounts receivable activities.
• Receive, record, and process incoming customer payments through various methods, such as checks, electronic funds transfers, and credit card payments.
• Match payments to corresponding invoices and update the accounting system accordingly.
• Monitor and manage automated payment systems and resolve any issues or errors.
• Regularly reconcile customer accounts to ensure payments are correctly applied and balances are accurate.
• Investigate and resolve discrepancies between payments received and outstanding invoices.
• Follow up with customers to obtain missing payment details or clarify discrepancies.

Job Requirements :

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