Technical Architect

Company : ITL Malaysia

Requisition ID : BR

Responsibilities

• Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on technologies such as Data Centre, Collaboration, Network, and Security solutions.
• Drive solution sales by understanding clients’ technical needs and translating them into solutions.
• Develop pre-sales skills on OEM technologies like Cisco, Checkpoint, Palo Alto, Fortinet, Dell / EMC, HPE, VMware, F5 DNS, and LTM.
• Prepare proposals and support RFQ / RFP tenders in a shared centre environment, ensuring timely responses.
• Communicate with internal and external stakeholders for requirement gathering via phone or collaboration tools.
• Lead discussions with clients to discover needs and gather information.
• Document needs into solutions, validate with clients, and close with a proposal, translating business needs into technical solutions.
• Craft initial bills of material / configurations for complex solutions, selecting suitable models based on capacity and sizing features.
• Assess client infrastructure and propose relevant solutions and scope of technical services for end-to-end implementation.
• Facilitate and lead complex solutioning, working with clients, principals, vendors, and internal teams for support, integration, and design.
• Estimate man-days and craft project implementation work breakdown structures, including timelines.
• Create network diagrams in Visio and prepare PowerPoint presentations translating business requirements into technical designs.
• Adhere to pre-sales processes and collaboration tools to communicate and deliver results.
• Perform self-research on new OEM products to keep up with evolving solution offerings.

Experience and Skills

#J-18808-Ljbffr