Job Descriptions (This role is supporting Singapore clients) :
- Daily tracking incoming receipts, and match receipts to open invoices. Working with internal team to identify the source of the unknown receipts and do matching.
- Manage the monthly SOA on the operating system in a timely manner.
- Follow-up tickets from service team or clients on invoice, payment, bank etc questions.
- Follow up on all overdue accounts and payment status in a proactive manner, including but not limited to calling and emailing
- Liaise with internal service teams and external agencies on credit control related matters
- Track receivables ageing, financial transactions, resolve billing discrepancies and reconciliation
- Participate in the development and implementation of effective internal controls, including working with external auditors, when required
- Identify opportunities for ongoing improvements in business operations and provide strategic recommendations to enhance operational efficiency
- Provide support and involve in ad hoc projects as and when required
Key Responsibilities (Expectations of the role) :
Proactively drive collection efforts across the organisation and in identifying areas ofimprovement
Required Qualification & Skill :
Diploma holderAt least 2 years of relevant experience in credit control would be advantageousStrong communicator and team playerService oriented and results drivenStrong analytical and problem-solving skills with a proactive approach to identifying opportunities for improvementAbility to collaborate effectively across teams, manage multiple priorities and drive organisation changeAble to work well in a fast-paced, fluid and dynamic environment